WARRANTY

We provide a lifetime warranty service for the metal fasteners of our mobile phone lanyard series products, as follows:

Warranty coverage

1. If any functional damage occurs to the metal fasteners in the product during normal use (such as failure to open or close), we will provide free replacement service, and you will only need to pay the round-trip shipping fee.
2. If the product you received is obviously defective (such as damaged product or missing parts), we will replace the defective parts free of charge or refund the full amount within 7 days (applicable to iN system series and Nynodal™ bead rope related products)

How to apply

If you find any functional problems with the product fasteners, please contact us directly and provide proof of purchase or relevant information for verification. After confirming that the warranty conditions are met, we will send you the updated fasteners.

Precautions

1. The warranty only applies to functional damage to the fasteners and does not cover paint loss, scratches or other cosmetic damage.
2. This warranty applies to normal use. The brand reserves the right of final interpretation of the warranty terms.

It is recommended that you check your iN Crossbody Lanyard and iN Wrist Lanyard regularly to ensure that the fasteners are in normal use. We are committed to ensuring that every user can use them with peace of mind. If you have any questions, please feel free to contact us.

Lifetime Warranty for Metal Clasps on Phone Lanyard Series Products

Warranty Coverage

1. If the metal clasps on the product experience any functional damage during normal use (eg, inability to open, close, or clasp), we will provide free replacement service. You only need to cover the round-trip shipping fees.
2. If the product you received has obvious defects (eg, damaged goods or missing parts), we will replace the defective parts free of charge or offer a full refund within 7 days (applicable to iN system series and Nynodal™ bead lanyard-related products).

Application Process

If you notice any functional issues with the clasps, please contact us directly and provide proof of purchase or related documentation for verification. Once the warranty conditions are confirmed, we will send you a replacement clasp.

Important Notes

1. The warranty only covers functional damage to the clasps and does not include paint peeling, scratches, or other cosmetic wear and tear.
2. This warranty applies under normal usage conditions, and the brand reserves the right to make the final interpretation of the warranty terms.

We recommend regularly inspecting your phone lanyard (iN Crossbody Lanyard) and wrist lanyard (iN Wrist Lanyard) to ensure the proper functioning of the clasps. We are committed to providing peace of mind for every user. If you have any questions, please feel free to contact us.